Privacy Policy

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Solis Gardens (“Solis”)

Last Updated: 02 February 2025

Solis (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website or engage our landscaping services in the Cayman Islands.

This Policy is prepared in accordance with the Data Protection Act (2021 Revision) of the Cayman Islands (“DPA”).

Solis is a business providing residential and commercial landscaping, garden maintenance, design, and related outdoor services across the Cayman Islands.

Contact Details:
Solis Gardens
PO Box 692, Savannah, Grand Cayman, KY1-1502, Cayman Islands
+1 345 924-3429
sylvia@solis.ky

We may collect and process the following categories of personal data:

• Name
   
• Email address
   
• Phone number
   
• Home or business address
   
• Messages or inquiries submitted through our website contact form
   
• Service preferences and project details
   

When you visit our website, we may automatically collect:

• IP address
   
• Browser type and version
   
• Device information
   
• Pages visited and time spent
   
• Cookies and tracking data (see Section 9)
   

We process your personal data for the following purposes:

• To respond to inquiries or service requests
   
• To provide quotes and estimates
   
• To deliver landscaping and maintenance services
   
• To schedule appointments and manage projects
   
• To improve our website and service offerings
   
• To send service updates or relevant information
   
• To comply with legal and regulatory obligations under Cayman law
   

Under the Cayman Islands DPA, we rely on one or more of the following legal bases:

• Consent – when you provide information through forms or sign up for communications
   
• Performance of a contract – when you hire us for services
   
• Legitimate interests – to manage our business operations and improve services
   
• Compliance with legal obligations – for record-keeping or regulatory requirements
   

We may share your data with trusted third parties, such as:

• Service providers assisting with scheduling, billing, or technology
   
• Website hosting providers
   
• Payment processors
   
• Subcontractors engaged in landscaping work
   
• Legal or regulatory authorities when required by law
   

We do not sell, rent, or trade your personal data.

Your data may be stored or processed outside of the Cayman Islands (e.g., cloud hosting).
When transfers occur, we ensure appropriate safeguards consistent with the Cayman DPA.

We retain your personal data only for as long as necessary to:

• Provide the services you requested
   
• Comply with legal and accounting obligations
   
• Resolve disputes
   

Retention periods vary based on the type of information but generally range from 1–7 years.

Under the Cayman DPA, you have the following rights:

• Right to access your personal data
   
• Right to rectification of inaccurate data
   
• Right to erasure (in certain circumstances)
   
• Right to stop or restrict processing
   
• Right to data portability
   
• Right to object to certain processing
   
• Right not to be subject to automated decision-making (we do not use this)
   

To exercise your rights, contact us at:
sylvia@solis.ky

Our website may use cookies for:

• Website functionality
   
• Analytics (e.g., page performance, user behaviour)
   
• Improving your browsing experience
   

You can control cookie settings via your browser. A full Cookie Policy can be added if required.

We implement physical, administrative, and technical safeguards to protect your information against:

• Loss
   
• Unauthorised access
   
• Misuse
   
• Disclosure
   

However, no online transmission is 100% secure, and we encourage you to take precautions.

Our website may include links to third-party sites.
We are not responsible for the privacy practices of those websites.

We may update this Policy from time to time.
The latest version will always be posted on our website with the updated date.

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact:

Solis Gardens
PO Box 692, Savannah, Grand Cayman, KY1-1502, Cayman Islands
+1 345 924-3429
sylvia@solis.ky